Are you worried about the replacement of your assurance wireless phone? If yes, today’s writing is just perfect for you. You have 100% liberty to replace your assurance phone if it is damaged, lost, stolen, or has any other issues.
However, you may not know about the assurance phone replacement procedure, policies, terms & conditions, upgrade systems, cost & values.
Don’t Worry! Here, I will provide you with all about replacing your wireless phone to give you peace of mind. So, Stay here & Study more!
Assurance Wireless: A Few Words
Assurance wireless is one of the service providers in the lifeline aid program. You will be glad to know that its proprietary is totally up to a virgin mobile company.
Assurance wireless offers free phones & affordable cell phone services for low-income earners and receivers of government programs. You will get this chance with 40 states in the U.S., which is impressive.
So, if you want to enjoy these offers or services in your state, you can apply for an assurance wireless free phone that is mandatory for getting it.
Does It possible to Assurance Wireless Phone Replacement?
Of course, you have a great chance to replace your stolen, lost, or any other problems with your wireless device. Better to know, you can also return your assurance phone even if it is fully damaged.
However, the above issues are not only the measurements of your assurance wireless phone replacement. You can easily replace your phone‘s entire device for comfort & convenience objectives. For instance, including text messages, connectivity features, call interference, etc.
It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity to apply for an assurance wireless replacement phone.
List of the Assurance Wireless Replacement Phone: Pick Your One!
Do you have any idea about the assurance wireless replacement phone? If no, then don’t be upset. When applying to replace your phone, the assurance wireless does not give you the similar model you had.
So, you need to know about the assurance replacement phone model. Here, I will provide you with some replacement models through the list below.
- LG Optimus F3
- LG Aspire T40C
- Samsung Entro Mobile Phone
- Alcatel One Touch Retro
- Alcatel One Touch Cinch
- Coolpad Illumnia
- ZTE Prestige 2
- ZTE Tempo X
- ZTE Quest
- ZTE Quest Plus
- Jitterbug Smart 2
- Unimax U683 CL
- Kyocera DuraForce
- Kyocera DuraForce XD
- Kyocera DuraForce XV+
- Kyocera Hydro Reach
- ANS Rapidz
- ANS Wiko Life
- ANS UL40
Above these models, it is not sure what exact model you will get as replacement devices. The reason is for the availability & changing of these devices when a new phone in the market.
But, be sure the assurance will give you a replacement model compatible with your current phone requirements.
Assurance Wireless Phone: Why will you replace it?
Though you will get a free phone from assurance wireless, you may have to replace it for many reasons. Here, I will provide some fundamental causes for replacing your assurance phone. Let’s find out what the reasons are.
1. Lost or Stolen
What can I do if I lose my assurance wireless phone? Here, the solution is to replace your phone because the most specific & common motive to replace it is if you lost assurance wireless phone.
In the same category, when stolen your assurance phone, you can apply for replacing your phone without any hesitation. So, don’t worry & replace your lost or stolen wireless phone easily.
2. Broken or Damage
When broken or damaged to your wireless phone, you have scope to replace it. The assurance wireless broken phone replacement is urgent because it is impossible to remain one day without a phone.
And, when broken or damaged, your assurance phone can hamper your daily work like communicating with friends & family, online business or learning, and even urgent health care services.
3. Upgrade Phone
Assurance wireless phone upgrade is another pertinent reason for replacing assurance phones. If your phone is old or backdated, you can replace it because the new phone comes with the latest features & advanced technology.
Some other general problems like troubling operating system, bad camera, lower performance, small storage amount, or faulty charging; you can apply for an assurance replacement phone.
Assurance Wireless Lost Phone: How do I track it?
Following some tricks, you can easily track your lost or misplaced phone. Knowing tricks can assist you in finding your lost device. So, here, I will provide you with some crucial tricks to find your assurance wireless lost phone.
- At first, you will call your number from another phone and hear if there is ringing or not. You will listen to the ringing if it exists near you. If anyone got your phone, you could tell them to keep it until you reach there & pick it up.
- If you have any issue with traveling to that place where your phone exists, then you can request & instruct them to send the phone to you.
- You can use Google Android Manager to find your android phone. In this case, you will take a laptop or tablet to log in to your Google account and then enter ‘Find my Android Device’ in the Google search bar. Click on it and wait for the results. After showing the results, you will follow the instructions.
- You can follow the same process if you want to find your iPhone.
- Finally, you can call the assurance customer service center and tell them details & ask them whether they can help you or not.
It is important to note that you must provide your phone details to the assurance care agent. For instance, phone model, features, lost phone description and exact time & date when you stole or lost your assurance phone.
However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. After that, you can proceed to a later section.
How do I deactivate my Assurance Wireless Phone if it is lost or stolen?
You should deactivate your assurance phone if you lost or stolen it as soon as possible. To do this, you will call customer care service at 1-888-321-5880 so that no one can use your remaining phone balance.
It would be best if you spontaneously described what occurs to you by contacting the assurance wireless customer care center. Then, you will insist they deactivate the device for you.
Finally, the customer care team will suspend your phone service impermanently or deactivate your device permanently.
How Do I get a Replacement Assurance Wireless Phone? What is the Process?
If you want to replace your assurance wireless phone, you must follow some replacement policies & procedures. The producer gives one year warranty for this free government assurance phone. So, when you find any malfunction, you can replace it.
Here, I will present to you the policies & process of the assurance phone replacement that can assist you in realizing the way you will get a replacement phone. Let’s have a close look.
1. Replacement Policy
The replacement policy comes first when you want to replace your assurance phone. Therefore, you should know the replacement policy for getting a phone from assurance wireless. Let’s find out what the policies are.
- If your assurance phone is lost or stolen, you will pay a small fee for getting a replacement phone.
- Assurance wireless offers you a one-year warranty for the free phone services. So, you do not have to pay an assurance wireless phone replacement fee if the phone is broken, damaged, or gets any fault within one year. The total responsibility is up to the authority.
- Feel free to contact the customer care team at 1-888-321-5880 if you broke your phone or malfunctioned. Then you will get a good guide for replacing your phone.
- It is essential to know that, as a replacement phone, the assurance will not give you the exact model you used. But, you can get a replacement model that works well like your previous phone.
2. Replacement Procedure
You can’t replace your assurance phone without maintaining a replacement procedure. So, you need to know about the replacement procedure for “assurance wireless phones”, and it is an easy task.
- When your phone gets lost, stolen, damaged, or misplaced, you will first contact customer care and address your problem. After that, the authority will decide how to solve it.
- You can ask them whether you will get a free replacement phone.
- The customer care team will then let you know the required options. For better results, you should prepare a report as fully as possible. If you do this, you will know your remaining account balance and trust that no one will use this.
- It is crucial to mark that; you may have little pay for the overall shipment process. But, it may not happen all the time with you. You may get a free replacement phone after some days of your application date.
Is it possible for Assurance Wireless Replacement Phone Online?
Yes, you have the opportunity to replace your assurance phone online by contacting customer care support. Let’s know the online process.
- The first task is to visit mobile.virginmedia.com/ecare/login and then login into your account.
- The second process is to fill out an application form with your ingoing and enter your ZIP code. After finishing this process, ensure your information is correct & valid.
- Finally, you can submit the application form via assurance email or fax. If you face any difficulties in this process, you can communicate with the support center for better suggestions over the phone.
Assurance Wireless Phone Replacement: How much does it Cost & takes time?
The replacement cost of an assurance phone is not so expensive. You will pay a nominal fee if you lose, damage, or misplace your phone. Generally, you will have to pay $20 as a replacement fee for a new device.
The charge amount for a replacement phone for assurance wireless depends on your account balance. In a word, you can get a replacement phone by paying a small fee, or even it may be free of charge.
How long it takes time to replace your assurance phone depends on which state you live in. Sometimes, it may instantly or take a few days. And in some cases, it may take about a week to get a replacement phone.
How do I Activate the Assurance Wireless Replacement Phone?
When you get your replacement phone, the essential step is activating it. Activating is the only way to enjoy back service from assurance wireless. So, you should know the activation process of replacing a phone. Let’s be sure what the procedures are.
- To assure wireless replacement phone activation, you will first press your phone’s power button and hold it. Then you activate a hands-free device to connect to the assurance wireless network.
- In this situation, you will examine the available updates on your phone. Here, the phone will turn off automatically.
- Again, the phone turns on and follows the steps seen on the screen. Here, they may ask you whether you will agree to customize your phone or not. In this circumstance, you can skip the set-up screen and call 611.
- Some instructions will show on your phone screen after dialing 611, and you will follow these directions.
- In the activation process, they will ask you to give the PIN code of your assurance wireless account. You will trace this code at the peak of the assurance grant paper. Enter this PIN and complete your replacement phone activation.
Following these processes, you can activate your assurance wireless account like the replacement phone activation. Your current balance is then transferred to your phone, allowing you to use this device as you wish.
It would help if you permitted your phone to end all the pending updates for better feedback. You should contact the assurance customer support center without hesitation if you have any problems during the activation process. Here, you will use another phone for getting.
How can I get Assurance Wireless Replacement SIM?
If you want to replace your assurance SIM, you can follow the same assurance wireless lost phone replacement process. That means you will need to call the assurance service center at 1-888-321-5880.
Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. So, it would help if you get the assurance to replace the SIM that is urgent for you.
After that, for assurance wireless SIM card replacement, they will deactivate your used SIM and transmit a new one without any fee. After receiving a new SIM, you will install & activate it on your phone.
If you desire to conduct your previous phone number, you can call the assurance support center again after activating your SIM. And will request them to port-in number.
Assurance wireless New Phone: How do I get it?
Getting a new phone from assurance wireless is an easy process. Assurance wireless offers a new free government phone in the 40 states of the U.S. It conducts under a virgin mobile. You can get this service in your location spontaneously.
The main task is to apply for a wireless free phone. Then the assurance will provide your phone with a receipt. After that, you will activate your phone and get access to enjoy the assurance service in your state.
A new assurance phone comes with a one-year warranty. Therefore, if your phone is defective or there is any other issue within the 12 months, you can get a new phone model from assurance again.
Assurance Wireless Phone: Warranty Principle
The assurance wireless phone has a one-year warranty policy from various phone producers. That means the assurance authority does not offer you the phone warranty. It provides only the owner of the phone manufacturer.
So, don’t worry if your phone doesn’t work well within the first year. As your phone has a one-year warranty, you can replace it at this time without paying any charge.
It is better to know that you will let a one-year warranty offer only for new model phones. Therefore, you will get a new phone model if your phone is defective or fails to work within the first year.
When you replace your phone, you should provide the receipt from assurance wireless. Here, the phone’s original owner will only get the warranty benefits and be sure it has no chance to transfer.
As the warranty offer is sensitive, you can communicate with the assurance wireless customer care agent at 1-888-321-5880. Here, they will give you instructions that you should follow as soon as possible to replace your phone rapidly. If you need more guidance, you can visit your local assurance agent.
If your phone is lost, stolen, broken, or damaged after ending the warranty offer, you will have to pay a small fee to replace the phone. A similar case happens when upgrading your phone device.
After all, you should contact the assurance wireless customer service center when facing any issue with your phone. They will give you a better guide and help you get a replacement phone. Here, the warranty offer is not a big issue.
Will Assurance Wireless Replace A Broken Phone?
If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. In general, from the original equipment manufacturer, your Assurance Wireless phone comes with a one-year warranty, So they will arrange for a replacement mobile phone.
Frequently Ask Questions
How do I get a Replacement phone from assurance wireless?
Assurance Wireless provides you with a replacement phone if your phone is lost, stolen, broken, or any other default and even fully damaged. You can also replace your phone to upgrade your phone device or for comfort & convenience purposes.
When you face any difficulties with your phone, you can call the assurance customer care at 1-888-321-5880. They will give you directions on what you will do. Then you will follow the policy & procedure of the assurance care agent and be able to get a replacement phone.
Is there any distinction between Assurance Wireless Phone Replacement & Phone Upgrade?
Yes. You will replace your phone if it broke, lost, stolen, or damaged. But phone upgrades are not related to such things. A phone upgrade means adding new comfort & latest features to your phone that can meet your present demand.
What will I do if I lose or steal my Assurance Wireless Phone?
You can instantly contact the assurance wireless service center to replace your lost or misplaced phone. Besides, you will submit your lost phone model, the date you bought and other information so that you can replace your phone as soon as possible.
Does Assurance Wireless take any fee for Phones?
You will get a new free phone from assurance wireless without charge with a one-year warranty. If your phone is deactivating in this warranty period, you can get a new replacement phone model free of charge.
But, after finishing your warranty period, you will have to pay a small charge to repair or replace your phone from Assurance Wireless.
How can I find my lost or misplaced Assurance Wireless Phone?
You can track your phone location to find lost or misplaced phones. For more help, contact the assurance wireless customer support at 1-888-321-5880. They will give you better instructions and help you find your lost or stolen phone.
Can I use an Assurance Wireless SIM card on another Phone?
Putting your assurance Wireless free government SIM card in another phone is impossible. If you do this, you can’t enjoy the services assurance offers. In a word, your assurance SIM is unusable on another phone.
Proper guidance can assist you in getting a replacement phone on time from assurance wireless. Assurance wireless is one of the greatest lifeline providers serving 40 states in the U.S.
Assurance Wireless offers a new phone free of charge and behaves gently with you to provide your phone replacement. They will let you enjoy all their benefits in your state sustained by your replacement phone. So, follow our above guide to get a replacement phone from assurance wireless.